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Contact’s service is as basic or customizable as you’d like- at no extra charge you can have features perfectly tailored to your needs.
For Crisis Help Lines, Funeral Homes, and Private Medical Practices we offer EXPERIENCE. Our staff is trained and has extensive experience handling sensitive situations - from anxious callers on crisis help-lines, to grieving families planning funerals for loved ones. For Hospitals, Clinics, Private Medical Practices, and Law Offices we offer CONFIDENTIALITY. We are HIPPA certified so sensitive information that comes through us meets all medical confidentiality requirements. We also offer password protection for any messages and faxes sent to your inbox. With Retail, Event Registration, and Order Entry we offer EASE. We can make your job easier by filling out online forms with callers- saving you the extra step!
We can accommodate Large Businesses with our HELP DESK. Live operators can act as traffic cops for your overflow and daily calls. Transferring customers to the right department or employee so their questions are answered, even helping with basic customer service like resetting passwords online, and filling out initial forms so things run more smoothly.
And we offer Small Businesses a VIRTUAL OFFICE. Whether you’re a small one or two man operation- or just need extra help without taking on the cost of another employee- you can operate like a fully staffed office with our Virtual Office features. And for Small and Large alike we can provide TOLL FREE nationwide 800 numbers- if you’re looking to expand outside the local market!
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